Crucial has a long-standing history of working in the airline and commercial aviation industry. Crucial was established in 2002 by high school sweethearts now married co-owners Stacy and Marc Burton. Today Crucial MRO has become a full-service MRO with a dedicated courier service called “Crucial Express.” Over the years, Crucial has expanded and relocated to better serve its core customers’ needs. 

Crucials newly built and certified Murphysboro, IL (MDH) hangar complex affectionately known as the “Crucial Aero Ranch” received FAA Class Rating approval early 2024. The rating includes Class 2, 3 and 4 enabling Crucial to perform maintenance and modification on any aircraft over 12,500 pounds. Evolving from off airport component facilities to full MRO hangar complex is the result of requests from Crucials core customers. Crucial MRO was initially certified May 2022 with two hangars offering multiple lines of maintenance focused on regional jets up to narrow body jets such as A320 and B737. 

The Crucial Aero Ranch is slated to begin expansion late 2024. This expansion includes two additional 40,000 square foot hangars for a total of four and a 40,000 square foot component repair facility. The component repair facility will support hangar effort as well as line removed items which are shipped to the facility.  Component repair will include structural items such as radome, flight controls, fairing, doors, panels, interiors, lavatories, galley, and seats,   

Crucial is proud to be able to offer its services nationally picking up your components, repairing, modifying, and returning via its in-house couriers. Crucial can offer services at a much quicker rate and a lower investment compared to most other repair stations. Its creators and managing staff witnessed firsthand the lack of quality, customer service, expeditiousness, and value in support of commercial and corporate jet operations. These traits created the competitive culture mentality in which Crucial cultivates today driving its team to continually be the best.